1. Overview
EasySingil collects only the information necessary to provide and improve the platform. We do not sell, rent, or trade your personal data to third parties. By using EasySingil, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We collect the following categories of information:
- Account information — your full name, email address, and a securely hashed password when you register.
- Business information — your company name, used to create your tenant workspace.
- Content you create — invoices, line items, client records, and any other data you enter into the platform.
- Usage and log data — IP address, browser type, operating system, pages visited, and timestamps, collected automatically to maintain security and service quality.
3. How We Use Your Information
We use the information collected to:
- Provide, operate, and maintain the EasySingil platform.
- Send transactional emails such as invoice delivery and credit notifications.
- Respond to support requests and troubleshoot issues.
- Detect and prevent fraud, abuse, and security incidents.
- Improve platform features and user experience through aggregated, anonymised analytics.
We do not use your data for advertising purposes.
4. Data Sharing
We do not sell or rent your personal data. We may share data only with trusted service providers who help us operate the platform, under strict contractual obligations:
- Email delivery providers — to send transactional emails on your behalf.
- Cloud hosting providers — to store and serve the application.
- Payment processors — if and when payment integrations are enabled, solely to process transactions.
We may also disclose data if required by law, court order, or to protect the rights and safety of EasySingil, its users, or the public.
5. Data Storage & Security
- All data is stored on secured cloud infrastructure with access controls and monitoring.
- Data is encrypted at rest and in transit using TLS/HTTPS.
- Row-level tenant isolation ensures your data is never accessible to other tenants.
- While we implement industry-standard safeguards, no system is completely immune to security risks. We recommend using a strong, unique password for your account.
7. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you.
- Correct — update inaccurate or incomplete information at any time via your account settings.
- Export — request an export of your invoices, clients, and business data.
- Delete — request deletion of your account and associated personal data.
To exercise any of these rights, contact us through the support channels available within the application. We will respond within 30 days.
8. Data Retention
- Data associated with an active account is retained for as long as the account remains open.
- After account termination, your data is retained for 30 days to allow for export requests, then permanently deleted.
- Anonymised, aggregated usage statistics may be retained indefinitely.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated via the application. Continued use of EasySingil after notification of changes constitutes your acceptance of the updated policy.
10. Contact
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us through the support channels provided within the application. We aim to respond to all privacy inquiries within 5 business days.
For terms of use, see our Terms & Conditions.